Only you can look in your account ... if you updated too late for the 2020 software it will be set up for the 2021 software that comes out next November.  It is possible you have more than one advantage account and the email is for the other account. 

How do I update a declined credit card for a TurboTax Advantage order?

Before you begin, have your "declined payment" email handy.

1. Start by looking up your order at our Check Your Order Status page.
2. Enter the info requested on the declined payment email, then select Update.
3. Enter your TurboTax Advantage login info if requested.
4. Now update your billing info. Your order should now be complete.

If you need to confirm or update the credit card information on file with your subscription:

1. Sign in to your TurboTax Advantage account.
2. Once you've signed in, select Billing and shipping info on the left side, then the TurboTax Advantage info radio button.
3. Select Edit to confirm or update your payment, billing, or shipping address.

Related Information:                                                       

• How do I update or confirm the info in my TurboTax Advantage account?
• How do I cancel my TurboTax Advantage subscription?

See this TurboTax support FAQ on when to expect your Advantage order - https://ttlc.intuit.com/community/choosing-a-product/help/when-can-i-expect-to-receive-my-turbotax-a...