@gdrisco
this is a known issue - I also have a new computer. I have been on the phone with TT numerous times over the past two weeks and as of Monday, they have engineers working on it.
TT 2020 is not compatible with the new windows version 20h2 which is on all new computers shipped after about Oct 10, 2020.
the problem impacts both TT2019 and TT2020 - see this thread that I posted over the past week
https://ttlc.intuit.com/community/taxes/discussion/re-activation-2020/01/1743923#M618852
