You can get a refund for the Desktop program. If you can't use the Desktop program you need to go to a local tax place or fill out the forms by hand for free.
Here is the 2019 1040 return
https://www.irs.gov/pub/irs-pdf/f1040.pdf
or if you want bigger type use 1040SR for Seniors,
https://www.irs.gov/pub/irs-pdf/f1040s.pdf
2019 Instructions https://www.irs.gov/pub/irs-pdf/i1040gi.pdf
2019 EIC and Tax Tables https://www.irs.gov/pub/irs-pdf/i1040tt.pdf
2019 Schedules 1-3
https://www.irs.gov/pub/irs-pdf/f1040s1.pdf
https://www.irs.gov/pub/irs-pdf/f1040s2.pdf
https://www.irs.gov/pub/irs-pdf/f1040s3.pdf
