@emilykosa1
And what exactly do you think TT can do for you ? Once you have filed all your issues are with the IRS and TT cannot intercede on your behalf. All you can do is follow the IRS instructions and wait for them to process the return.
You may want to contact a Taxpayer Advocate in your area. See this IRS website for Taxpayer Advocate in your area and a toll free number - http://www.irs.gov/Advocate/Local-Taxpayer-Advocate
