You are in the TT forum ... use the Proconnect forum https://proconnect.intuit.com/community/support/
But if you are an authorized efiler then you should know the rules that you must sign every return you file for compensation. If you choose self prepared that means you are ONLY the ERO and not the preparer ... this only to be used if someone brings a completed return to you and you ONLY transmit it. It would be unwise to let anyone use your program & EFIN as you are ultimately responsible for everything they do.
