@NCperson wrote:
nope - no success; program continues to 'hang' while attempting to load the activation screen.
Since we have no way to know how your Windows system settings are configured the only recommendation would be to uninstall the TurboTax program using Windows uninstall. Restart the computer to remove any residual TurboTax registries and also update any Windows system programs.
Then after the restart has completed, download and install the TurboTax program.
If this also fails then you would need to contact Microsoft support to find out what is preventing the installation of a Windows based program.
