You paid for the TurboTax program, you can still file by mail. If you have any taxes due, you will need to enclose a check or money with your return, or you can mail in your return & then go to the IRS website or State website to pay taxes owed online.
If you used the CD software & paid the fee to e-file a State return, you can contact TurboTax support for a refund of the State e-file cost. Do not use the word refund in the box that asks how can they help you, enter billings or something like that.
https://support.turbotax.intuit.com/contact/
