If it takes you to the download option you bought the Desktop program. Sorry you can't apply the Desktop purchase to the online version. They are separate things and don't talk or sync to each other. And now Online is closed for 2019. So you have to find a computer you can install it on or get a refund for the Desktop CD/Download program.
Contact Customer Service 5am-5pm Pacific M-F
You need to pick the CD/Download program in the product drop down box.
https://support.turbotax.intuit.com/contact/
