If you can't run the Desktop program you can switch to the Online version,
https://ttlc.intuit.com/community/system-requirements/help/turbotax-online-system-requirements/00/25...
You will be able to transfer your 2019 desktop return into the Online version
https://ttlc.intuit.com/community/entering-importing/help/how-do-i-transfer-last-year-s-return-into-...
