That's right. You missed the deadline at midnight on October 15. You cannot start a new return in online TurboTax now. You can purchase and download the desktop software for a 2019 return and use it on a full PC or Mac--not a mobile device. There should be a banner on the screen where you were trying to start a return that tells you that you cannot start a new return online now. You can get the software from TT or you can buy it from various retailers like Costco, Amazon, Sam's, Walmart, Best Buy, etc.
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
