Get your taxes done using TurboTax


@fyrewallinc wrote:

in reviewing the link provided, it expects me to print and send. Yet, I need to know what info to put into the 'missing forms' based on TT working. Again, there is no mention of 2019 deadline. It speaks more about 2018. I am baffled to find no customer service help for this software.No live person to speak with.


Assuming that you have NOT filed your 2019 tax return, either e-filed or mailed, if you have forms or schedules to include with the 2019 tax return that were not provided to you with the TurboTax program, you MUST print and mail the tax return, it Cannot be e-filed. 

The only instance of the 2019 software referring to 2018 in the File section of the program is if you are e-filing the 2019 tax return you must enter the 2018 AGI to verify with the IRS that the 2019 being e-filed belongs to you.

 

To contact TurboTax support -

 

See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/questions/3401489

Or -

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

Or -

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Or -

Use this phone number and select TurboTax - 1-800-4-INTUIT (1-800-446-8848)

Or -

On any TurboTax webpage, including this one, scroll to the bottom of the page and click on the link Contact Us