@designla wrote:
That's the obvious . I get an error code 1315, then when I try to reuninstall it provides a dead link to " more information>" Another wonderful Intuit product that doesn't work right at the download. I have a certified version from Amazon.
Error code 1315 is a Windows error code. It could be a corrupt uninstall of the previous edition or something totally unrelated to TurboTax.
You will need to contact TurboTax support so they can assist you
Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
