Get your taxes done using TurboTax

@Psb 

 

Rejections come from the IRS--not TurboTax.  If the IRS keeps rejecting your e-file you have to print, sign and mail the return.  As for the $24.99 e-file fee you will have to talk to customer support to get them to adjust your billing.  We cannot resolve billing issues in the user forum.

 

When you use desktop software each time you e-file a state return there is a fee.  So the fee for your daughter's return was correct.  To avoid that state e-file fee you could print and mail state returns.

 

 

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 5 p.m. Pacific time  Monday-Friday

 

 

 

https://ttlc.intuit.com/questions/3415597-what-if-i-entered-the-correct-agi-and-i-m-still-getting-an...

 

https://ttlc.intuit.com/questions/1944348-how-do-i-print-and-mail-my-return-in-turbotax-online

 

it is a good idea to use a mailing service that will track it like UPS or certified mail.  Then you will know the IRS received it.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**