Get your taxes done using TurboTax

@Ronc1177 You still don't understand.  There is no such thing as "as you can see."  We cannot see your screen, your tax return or your account.

 

Contact customer support.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 5 p.m. Pacific time  Monday-Friday

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**