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@roomservicetaco wrote:

I have uninstalled and reinstalled several times.  I downloaded the software from both Amazon and the Intuit site and installed/reinstalled both copies.

 

Still having the same problem.  It will not authenticate.

 

Also interesting, a week before downloading TT Premier, I had downloaded and installed TT Business with no issues.  I ran TT Business and filed a business return with no problem.

 

When I uninstalled TT Premier, it also uninstalled TT Business - I don't know why.


Your best option at this point is to contact TurboTax support for assistance with this problem.

 

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax