@hayart wrote:
Contacted bank again and walked through the routing number and account number again. They confirmed numbers are correct.
Sorry you're still having trouble. It's perplexing, because I don't see how TurboTax would even know if an account number is correct or not. Occasionally people enter the wrong account number by mistake/ typo and still are able to efile. It will let one use a different account than the one they used the prior year, so I'm not sure what it's trying to "match", which is why I thought it might be the routing number. A routing number is 9 digits long and starts with a 0, 1, 2, or 3.
Be sure you are not entering an extra blank character after the account number. i.e., after you enter the last digit, do not press the space bar.
Other than that, I don't have anything else to suggest. Someone else might add on this thread, or here's how to speak to TurboTax Customer Support.
Hours are 5AM-5PM Pacific (8AM-8 PM Eastern) Monday-Friday.
FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
Or use this contact form to get a phone number and incident number:
https://support.turbotax.intuit.com/contact
