@Msstar24 wrote:
I need help with my 2019 tax returns. Im 73 years old. Apparently my 2019 say their is a refund yet no refund per a copy I received that I had forgot I misplace. Apparently they direct my tax with the form 1040-SR. I owe a home I pay Taxes and plenty expense with my home. I am no receiving a full rent from my Tenants for months. Want to know how we can to see if I made an error when working with Turbo tax. I spoke to one of your staff on the phone by the name of Ashley, he's recommended to call the IRs. He was very professional. Please advise me in what to do. I always get a refund, never the amount that was pending. PLEASE CALL ME OR EMAIL ME.
I did get. 63.00 State. The amount 6238, is approved on line.
Thank you. Mary Ruiz. Tel# [phone number removed]/ EM: [email address removed]
Since you received your state tax refund, the federal tax return has been accepted by the IRS.
It is taking a long time this year to receive federal tax refunds due to the pandemic and the limited staffing at the IRS.
Note - Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund. Only the taxpayer listed on the tax return can obtain the status of a tax refund or a tax return.
Contact the IRS and speak with an IRS agent concerning the status of the federal tax refund.
Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.
Press 2 for personal or individual tax questions.
Then press 4 for all other inquiries
It should then transfer you to an agent.
