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Get your taxes done using TurboTax
IDENTITY PIN
Per the IRS:
Taxpayers who previously have been issued an Identity Protection PIN but lost it, must use the Get an IP PIN tool to retrieve their numbers. Taxpayers who have an IP PIN need to provide it when they file their return or if they are using the Non-Filer tool to enter their Economic Impact Payment information. You were asked for your 2018 AGI so that you can e-file 2019. The 2018 AGI is how the IRS verifies your identity--they match up the SSN and the 2018 AGI with the person trying to e-file a 2019 return.
Where do I find my AGI?
https://ttlc.intuit.com/community/agi/help/how-do-i-find-last-year-s-agi/01/25947
Your 2018 tax return shows your 2018 Adjusted Gross Income (AGI) If you filed a joint return then the AGI is the same for each of you.
Form 1040 line 7
If you are using the same TT account that you used last year, you should also be able to find this number in your Tax Home for 2018
If entering the amount from your 2018 tax return does not work, then try entering “0” instead. If that does not work and you still cannot e-file, then print, sign, and mail your tax return.
You can get a free transcript of your past return from the IRS:
https://www.irs.gov/individuals/get-transcript
Note: If you filed late or amended your return, your correct 2018 AGI may not be in the system.
https://ttlc.intuit.com/questions/1944348-how-do-i-print-and-mail-my-return-in-turbotax-online
Note: If you mail your federal return, you will also need to mail your state return. You will not be able to e-file your state return.