The IRS uses the DOB, name and SSN to verify that the taxpayer is who they say they are on an e-filed tax return. The IRS receives this information from the Social Security Administration. If the information received from the SSA does not match what is in the IRS database the e-filed tax return will be rejected.
Your only option is to print and mail the federal tax return.
See this TurboTax support FAQ for printing a tax return for mailing - https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...
To prevent this rejection next year, call the Social Security Administration (SSA) at 1-800-772-1213 to verify their records (this is where the IRS database pulls from). If the info is wrong, please allow 4–6 weeks for correction.
