@Rosemary0618 wrote:
I have tried to e-file my 2019 taxes three times but each time it is rejected. The reason given is that the AGI from my 2018 taxes is not correct. I checked and the AGI for 2018 is correct. What should I do? I would prefer to e-file rather than mail my tax returns. Please give me a phone number that I can call to speak with a Turbo Tax representative.
If your tax return continues to be rejected with the 2018 AGI then enter a 0 (zero) for the AGI and e-file again.
If this is also rejected then you will have to print and mail the tax return.
See this TurboTax support FAQ for printing a tax return for mailing - https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...
See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/questions/3401489
