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Get your taxes done using TurboTax
We need to understand when and how you tried to file a 2018 return. Did you try to file it timely back in 2019? You had until October 15, 2019 to e-file a 2018 return. After that, you had to print, sign and mail it. E-filing for 2018 has been closed for 2018 returns since the October 2019 deadline.
If you recently tried to prepare a 2018 return--you could only prepare it correctly if you used desktop (CD/download) software and mailed it in.
The current online software program is only for a 2019 return--no other year. If you tried to e-file 2019, you do not have a 2018 AGI in the IRS system, so your only chance at e-filing it is to use zero as the AGI. If zero does not let you e-file 2019, then 2019 has to be printed, signed and mailed.
As stated, the IRS looks at your 2018 or 2019 returns to issue a stimulus check. If they do not have a return for either year then at this point you might have to wait until you file your 2020 return next year to receive it.
When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s. Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS/state received the return.