Get your taxes done using TurboTax

It appears you bought the CD/Download version of TurboTax, which gets installed on your own computer hard drive.  The installation leaves an icon on your Desktop and you're supposed to click that icon to do your tax return.  The state program is included but e-filing of a state has an additional charge.

It appears, though, that you actually accessed the online web version of the program to do your return.  That's a completely different product, and the use of it is not included in the purchase of your CD.  The Online version does not include any state programs and it is charged to you at the time you finish your return and try to file.