@DoninGA You don't have to stand down, unless you want to stop making a fool of yourself.
After my 4th call with a turbotax expert, they admitted that "turbotax doesn't work for efiling NY returns." Then, after 7 hours of back and forth, they eventually agreed that I cannot submit a PDF of the return that was created by their software, according to NYS law. So, their recommendation was to get an extension from NYS, then do my returns on my own. Finally, they said that they were willing to consider refunding me the $55 I paid to efile my NYS returns. ... honestly, this sounds like a class-action lawsuit in the making.
