@Dawn101 wrote:
I looked up my AGI on the IRS for 2018, and plugged it in. Both my fed and state returns were rejected after several attempts. Does anyone know how I get my $24.99 refund from Turbo Tax since I am unable to e-file?
To contact TurboTax customer service/support use their contact website during business hours. If the problem concerns any type of refund for fees, use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.
Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
