@sharpone wrote:
what if you paid for the deluxe, found out you qualified for free filing and never submitted using the deluxe? how do i get my money back?
You would need to contact TurboTax support and explain the situation you encountered.
To contact TurboTax customer service/support use their contact website during business hours. If the problem concerns any type of refund for fees, use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.
Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
