You have quite s story, but you did not actually ask a question -- we do not understand what kind of help you want.
You had a problem getting a W-2--but you do have an image of it--so that's a start. Is it for 2019? Or some other year?
You also say you have W-2's from several past years. Did you file tax returns for those years? If not, you can still file returns for as far back as 2016 using TurboTax, Today is the LAST day you can send in a 2016 return--after today, any 2016 refund is forfeited.
If we understand more of what you are wanting to do, we may be able to help.
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
