Re: To access to your account, please click on go ...
ranjit-ghate
New Member

While trying to change my password, I keep getting an error message "Hmm... it looks like we’ve hit a slight snag".

When I reset my password for my Intuit/Turbo Tax account, I get the error message, "Hmm... it looks like we’ve hit a slight snag". Surprisingly, I then get a confirmation email for the password change. However, it does not allow me to login with this password. Please help.

KatrinaLO
Intuit Alumni

Get your taxes done using TurboTax

To access to your account, please click on go to our account recovery page in the TurboTax FAQ below and follow the instructions.

https://ttlc.intuit.com/replies/3302318


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Annoyed
New Member

Get your taxes done using TurboTax

I just got this several times in a row.

Annoyed
New Member

Get your taxes done using TurboTax

And the above "account recovery" link doesn't work - it just redirects to a generic page.

stellrj
New Member

Get your taxes done using TurboTax

The recommendation does not work.

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