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While trying to change my password, I keep getting an error message "Hmm... it looks like we’ve hit a slight snag".
When I reset my password for my Intuit/Turbo Tax account, I get the error message, "Hmm... it looks like we’ve hit a slight snag". Surprisingly, I then get a confirmation email for the password change. However, it does not allow me to login with this password. Please help.
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June 4, 2019
2:34 PM
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Get your taxes done using TurboTax
To access to your account, please click on go to our account recovery page in the TurboTax FAQ below and follow the instructions.
https://ttlc.intuit.com/replies/3302318
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June 4, 2019
2:34 PM
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Get your taxes done using TurboTax
I just got this several times in a row.
October 13, 2019
6:15 PM
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Get your taxes done using TurboTax
And the above "account recovery" link doesn't work - it just redirects to a generic page.
October 13, 2019
6:17 PM