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Get your taxes done using TurboTax
Not sure why you are having so much difficulty with finding and using the user forum. But now that you have figured out how to post a question, you could come back here and post your actual question(s) and wait for someone to try to help you. This is not live chat--you post your question and wait for a reply.
Or if you are using a paid version of the software you can also contact customer support--but with the filing deadline a week away, the lines are very busy and you could have a long wait.
Phone support is not provided with the Free Edition. If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there. Otherwise, post your question here and someone will try to help.
To call TurboTax customer support
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
They are available from 5 a.m. to 9 p.m. Pacific time
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
https://twitter.com/TeamTurboTax
or
https://www.facebook.com/turbotax
To reply to this post, just click "reply" and ask your questions.