@jeffplehman wrote:
Your customer service line is HORRIBLE! I guess I don't say any magic words when I ask to speak to a customer representative, because I get in an endless loop asking me why I am calling! You are the worst experience I have ever had. How do I get a refund on the $120 that was charged me? And be specific, I want to clear this up in the next phone call, not be on hold, or talking to a computer with the intelligence of a worm.
To contact TurboTax customer service/support use their contact website during business hours. If the problem concerns any type of refund for fees, use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.
Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
