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"did not receive a reply thru email"

 

You posted your original question about  three minutes ago. This s not live chat.  You post a question and wait for someone to respond.   We are mostly volunteers.

 

Not sure what you mean by a duplicate tax return--please explain what you are referring to.  It is not possible to e-file twice, so whatever you are seeing that you think is a "duplicate" could not be e-filed.

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