Get your taxes done using TurboTax

If you have already made a payment, I don't believe you can clear and start over in a lower version. If your paid family leave was reported on a 1099-G, you would need TurboTax Deluxe which is $60 and then to prepare and file a state return another $50 for a total of $110. 

 

You can try clearing and starting over in Deluxe using the link: https://ttlc.intuit.com/questions/2586254-using-clear-start-over-in-turbotax-online

 

If that doesn't work, all you can do is contact TurboTax product support and see if they can help you in some way: https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

 

You might have also been able to use another free version from the Free File Program and not have to pay anything. You qualify if you had $36,000 or less AGI or $69,000 or less military family AGI or qualify for EITC. Click on See if you qualify then Yes (if you do) then Start Now button, then choose Create an Account.
https://ttlc.intuit.com/questions/2026912-how-do-i-switch-to-turbotax-free-file-program

 

If you qualify for the free file program, discuss both alternatives with product support and see what they will do.