@ Manoj Patra wrote:
I did Costco download. Today I downloaded Federal + State Deluxe for Mac and I run into the same problem. It is asking me to download state separately and pay $44.99 again for the state of CA. With few days left this experience is panicking.
In a worst case scenario, if you can't successfully file by the deadline of July 15, you can apply for an extension before the deadline, pay any tax due (if applicable) by July 15, and file later. But you currently still have just over 2 weeks to finish your return and efile.
Before installing your new product, did you completely uninstall your first product? Maybe there's some remnants from the first program left behind. Here's the correct way to uninstall on a Mac:
https://ttlc.intuit.com/community/installing/help/remove-uninstall-turbotax-for-mac/00/26050
I don't use a Mac. I'll also ask someone using a Mac if they have a suggestion.
@ macuser_22 Do you have any suggestion as to why the Deluxe Fed and State for Mac is trying to charge the 44.99 for the included CA state program? Thanks!
Or you can phone TurboTax Support for realtime assistance and maybe they can solve it, or ask them to push you the CA state software as a dedicated download.
Hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern) 7 days.
You can use this contact form to get an incident number and phone number. Be sure to indicate in the dropdown menu that you are using the CD/download version for Mac:
https://support.turbotax.intuit.com/contact
