Your transmission didn't go through

danielradu94 · ‎June 29, 2020

We could not e-file your return for the following reason:

The Intuit Electronic Filing System is having difficulty recognizing the data in the return you are sending. To ensure you have the latest version of TurboTax, wait 24 hours to update your program automatically. If you still can't transmit your return, go to for a solution or workaround. In some cases, you may need to file your return by mail. - 601ERRV:5, CustHdr_17 - ?:? - Invalid SMS Number. Must be between 10 and 10 digits.

the phone number is ok ..

JotikaT2 · ‎June 30, 2020

It depends.

The error code means that you need to use a valid U.S. domestic phone number. Try deleting the entire input field per the instructions below and re-entering your number again.

Invalid SMS number error

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

danielradu94 · ‎July 10, 2020

im still having the same issue , please help

JotikaT2 · ‎July 12, 2020

As this is a public forum, we cannot see your return here.

You can contact us for assistance using the link below.

How do I contact TurboTax for help

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Your transmission didn't go through

Get your taxes done using TurboTax

Get your taxes done using TurboTax

Get your taxes done using TurboTax