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Your transmission didn't go through

We could not e-file your return for the following reason:
The Intuit Electronic Filing System is having difficulty recognizing the data in the return you are sending. To ensure you have the latest version of TurboTax, wait 24 hours to update your program automatically. If you still can't transmit your return, go to for a solution or workaround. In some cases, you may need to file your return by mail. - 601ERRV:5, CustHdr_17 - ?:? - Invalid SMS Number. Must be between 10 and 10 digits.
the phone number is ok .. 
1 Reply
Employee Tax Expert

Your transmission didn't go through

It depends.


The error code means that you need to use a valid U.S. domestic phone number.  Try deleting the entire input field per the instructions below and re-entering your number again.


Invalid SMS number error

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