If you don't get info in this user community forum about how to use the free offer for a CPA/EA consult you received in email, here's how to phone TurboTax Support during business hours and tell them you want to take advantage of your offer, or have them explain how it works.
Hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern) 7 days.
FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
Or use this contact form:
https://support.turbotax.intuit.com/contact
