@Gramma Pete wrote:
BarbaraW22, I followed your instructions but that did not turn out to be what I thought. I do not want to do my taxes on TurboTax online. I just want to load my CD on my computer but when I insert the CD into the little drawer (what ever that's called) nothing comes up on the screen. I know that it's supposed to come up with a screen where I enter the license code but as I said, nothing comes up. TurboTax help was no help at all as my question has not been programmed into their data base so it couldn't help me and they are asking $30.00 to talk to a live person. Do you know how I can access my D: drive so I can get the run program from their index?
See if the procedure in this TurboTax support FAQ will help with your CD - https://ttlc.intuit.com/community/bugs-and-error-messages/help/nothing-happens-when-i-insert-the-cd-...
