Who are you requesting a refund from?

I did used the wrong TurboTax software, since we have closed our business in 2018. I don't need the Self-employed software program. I should have used the TurboTax Deluxe. I have filed my taxes online and when I did try to fill out the request refund form there is some the required field I could not answer, for example the license # and so on. I would appreciate it if I could get some assistance. Thank you. 

Take a look at the following TurboTax article for information about how to contact us by phone for help to resolve billing issues:  

What is the TurboTax phone number?

@d88santiago