Maybe you upgraded to a higher version or added another service? Or did you get an email to pay but the fees are supposed to come out of your refund?
How to see your fees
https://ttlc.intuit.com/community/charges-and-fees/help/how-do-i-review-my-fees-in-turbotax-online/0...
For help with fees
https://ttlc.intuit.com/community/charges-and-fees/help/what-can-i-do-to-reduce-my-fees/00/26051
If you got a email to pay.....
Turbo Tax needs to get paid in a certain amount of time. You had to agree to it. You still need to pay the Turbo Tax fees.
See The top of this FAQ
https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-tur...
