@ grasshopper6088 wrote:
Thanks for the breakdown. Yes, I actually see that the $150.00 was deducted, however the state amount looks as if it was not direct deposited. I chose this option to have them both direct deposited via the tax product they offer. It appeared on my end that over $300.00 is missing, hence my question regarding additional fees I was unaware of. I will follow up. Thanks again.
When you use that option to pay fees, only the Federal refund goes through SBTPG's bank. Does the amount of money you received from SBTPG equal your Federal refund amount shown on your Form 1040, Line 21a minus the TurboTax fees of $150 and possible sales tax? The state refund is completely separate and will come in its own deposit directly from the state tax agency. It does not go through SBTPG.
Is your expected state refund you haven't yet received approximately $300?
If you haven't yet received your state refund, here's how to check on it.
There are over 40 state tax agencies, each doing its own thing. Some states are fairly quick with refunds, while other states (such as WV, WI, NC, GA, LA, AL, and others) can take a long time processing returns--even several weeks--as they crack down on detecting fraudulent returns. You may be able to get an idea about how long it takes in your state from the FAQs at your state's tax agency website as I will mention below. Also, state tax agencies may have been affected by the Coronavirus situation and experiencing delays.
Of course, you need to be sure the state return was successfully filed. Here's how:
If you efiled, be sure your efiled state return was accepted. If you used Online TurboTax, you can check by looking in your Online account at the Tax Home. Does the return status at the Tax Home say it was accepted?
If the state return was accepted, the FAQ below tells how to check on a state refund and has a link for your state.
TIP: While you're at your state's tax website, also look for a statement or FAQ that may say about how long it takes to get a refund in your state and how to long to wait before phoning the state tax agency. Many states have such information on their websites.
FAQ: How do I track my state refund?
https://ttlc.intuit.com/community/refund-status/help/how-do-i-track-my-state-refund/00/25571
