The Desktop program doesn't sync up with your online account. Did you get it installed ok and entered the 14 digit License Code to activate it?
How to install on Mac
https://ttlc.intuit.com/community/installing/help/how-do-i-install-the-turbotax-software-for-mac/00/...
How to activate the Desktop CD/Download program
https://ttlc.intuit.com/community/tax-topics/help/activating-turbotax-cd-download-software/01/852971
