I'm not sure why but im starting to contact some people because they didn't ask about mine either, and I filed Jan. 16 2020. Its now June 12, and I don't have my refund. I called when the IRS opened back up and they said it was an error on TurboTax's part, not asking about Health insurance, penalty or not. They stated I needed to fax a letter stating whether I had insurance or not along with some other info pertaining to their error codes/reject codes.
Turbotax then took their "cost" for "Doing my taxes", that is supposed to come OUT OF MY REFUND, out of my personal account without notice, because It was taking to long for my refund to get back. I got an email after it was done.
I WILL NOT be using them again. The two people I spoke with at the IRS said that this has been a massive issue this year with turbotax.
