Desktop software cannot be used on any sort of mobile device (like an IPad) or a Chromebook. You need a full PC or Mac.
Are you trying to prepare a past year return? 2018 or earlier can only be prepared using desktop software. If you need to prepare a 2019 return, you can use online TT on any device that can use the internet.
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
