The payment of any TurboTax account fees or to purchase TurboTax software must be paid by a credit/debit card and have a US billing address.
See this TurboTax support FAQ for paying the fees or software - https://ttlc.intuit.com/community/payments/help/can-i-pay-my-turbotax-fees-with-a-foreign-credit-or-...
See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/questions/3401489
Or -
Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Or -
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
