The free state refers to a free state PROGRAM DOWNLOAD, not filing a state return. It doesn't need to explain that printing and mailing is free. Only that there is a 19.99/24.99 fee to efile a state return.
You get one free state PROGRAM download to prepare unlimited state returns. Some people need to file in more than one state so they have to buy another state program.
Then each state return (including the first one) is 19.99 to efile, usually goes up to 24.99 March 1. Or you can print and mail state for free.
Box says Federal Returns & Federal E-File plus State Returns. It does not say state efile is included. It also says on the back of my CD case in the comparison chart....
1 state product via download (print free or efile for $19.99 each) prices subject to change without notice.
And click on 1 state download on Deluxe or above on the Desktop CD/Download page. Then in the pop up box scroll down to the very bottom.
https://turbotax.intuit.com/personal-taxes/cd-download/
