Most of the time this rejection occurs when you try to claim a dependent, but that person has filed a tax return and didn’t indicate that they can be claimed as a dependent.
Less commonly, you can get reject IND-517-01 if you entered your dependent's Social Security number incorrectly or if someone filed a fraudulent return using your dependent's Social Security number.
First, verify that you entered your Social Security number correctly:
- Sign in to your account and select the Fix my return button.
- At the Let’s fix your returns and then refile page, select My Info on the left-hand menu. Don’t select the Fix it now button.
- On the Personal info summary screen, compare your dependent's SSN to the number on their Social Security card.
- If it's wrong, select Edit to fix it. Answer the questions until you get to the Now let's gather [dependent]'s Social Security number screen. When you’ve updated the number, select Continue and you’ll be finished.
Next, follow the set of instructions (I, II, or III) that apply to your situation.
I. Your dependent's SSN was incorrect (you had to fix it)
II. Your dependent's SSN was entered correctly, you know the person you want to claim, and you still...
III. Your dependent's SSN was entered correctly, and you know your dependent didn't file a return or...
TurboTax Online instructions for E-file reject IND-517-01
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