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TurboTax Online instructions for e-file reject IND-517-01

SOLVEDby TurboTaxTurboTax Online758Updated July 27, 2021

E-file reject IND-517-01: A Dependent SSN in the return must not be the same as the Primary or Spouse SSN on another return where 'PrimaryClaimAsDependentInd' or 'SpouseClaimAsDependentInd' is not checked

Most of the time this rejection occurs when you try to claim a dependent, but that person has filed a tax return and didn’t indicate that they can be claimed as a dependent.

Less commonly, you can get reject IND-517-01 if you entered your dependent's Social Security number incorrectly or if someone filed a fraudulent return using your dependent's Social Security number.

First, verify that you entered your Social Security number correctly:

  1. Sign in to your account and select the Fix my return button.
  2. At the Let’s fix your returns and then refile page, select My Info on the left-hand menu. Don’t select the Fix it now button.
  3. On the Personal info summary screen, compare your dependent's SSN to the number on their Social Security card.
    • If it's wrong, select Edit to fix it. Answer the questions until you get to the Now let's gather [dependent]'s Social Security number screen. When you’ve updated the number, select Continue and you’ll be finished.

Next, follow the set of instructions (I, II, or III) that apply to your situation.

  1. Select File in the left-hand menu.
  2. At the Welcome back screen, select Continue. (Don’t select Fix my return, you've already done that).
  3. On the next screen, select Start next to Step 3, and follow the instructions to e-file your return.

You'll need to print and mail your return, because the e-file server won't let the same Social Security number go through twice.

  1. Select File in the left menu.
  2. At the Welcome back screen, select Continue. (Don’t select Fix my return.)
  3. On the next screen, select Start next to Step 3, then select File by mail to print and mail your return directly to the IRS.

Unless the other party amends their return to say that they can be claimed as a dependent, the IRS will eventually contact both parties to determine who gets to claim you. Once they've figured it out, one of you will have to repay any additional taxes (plus possible penalties and interest) attributed to the duplicate claim.

You'll need to print and file your return. Follow the instructions in II above.

It's likely that somebody filed a fraudulent return using your information. Contact us right away for further assistance.

Here are some helpful resources:

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