@FlapJac85 wrote:
Yes - they were followed.
Still prompted with a 14 digit charactor code. Again I only have the Instalation Key code found with the CD-Rom. This code does not match up or work at all and is 21 digits long (all numerical).
The License code is only 14 digits.
If you obtained the TurboTax CD from an authorized retailer, your license code is printed on the front of the insert in your box.
If you obtained the TurboTax CD directly from TurboTax.com, your license code is printed on the packing slip.
If you do not have the license code then contact TurboTax support for assistance - https://support.turbotax.intuit.com/contact/
