Get your taxes done using TurboTax

You must be clicking on the download installation file and not on the actual program.  It has to be there.  Are you on Windows?  Open the Start button and look through the program list.  You don't still have a Desktop shortcut on your Desktop?

 

You can try clicking on your tax return and it should open in the program.  You return file ends in .tax2018 and should be in your Documents then in a Turbo Tax folder.