I'm sorry. I didn't notice before that you are using TurboTax Free Edition. TurboTax does not provide telephone support for Free Edition unless you add the PLUS Help & Support package, which you have to pay for. See the FAQ at the following link for information about PLUS Help & Support.
What's included in PLUS Help & Support?
We will try to help you with the TurboTax error here if you answer the questions that I asked in my earlier reply above.
