You may have noticed from many of these reports that after users reopen TT after their first crash (usually connected with trying to file the state return) they are asked to file a crash report to TT. If they make the fatal error of doing so, TT crashes again and from that moment on it can no longer be reopened. I cannot know and do not care if the error report is actually filed with TT or not. And I don't know if filling the error report after that kind of crash is the only occasion when TT stops working permanently or there are others. It is a scandal that TT has not yet solved the problem and for instance has not asked the question you are posing 3 months ago.
Just as a curiosity I checked if I had a report on my computer. My Console does not have a User Reports. However it has Crash Reports. But it keeps only the recent ones.
